# llms.txt - WaveRez

# Site Information
Site Name: WaveRez
Site URL: https://www.waverez.com
Description: Online booking and management software built by watersport operators for watersport operators. Specializes in fleet management for jet ski, boat, and watersport equipment rentals.

# Company Information
Founded: 2014
Headquarters: Destin, Florida, USA
Industry: Tourism & Recreation Software

# About WaveRez
WaveRez is the only online booking and management software built BY watersport operators FOR watersport operators. Founded in 2014 in Destin, Florida, we understand the unique challenges of managing fleets of jet skis, boats, and watersport equipment because we've been there ourselves.

# What Makes Us Different
- Built by actual watersport operators
- Developed in partnership with major watersport rental operators
- Support staff with real watersport operational experience
- Industry-leading fleet management capabilities
- 100% human support - no chatbots or AI agents
- No API fees - unlike competitors who charge for integrations

# Key Features
- Advanced fleet management for rental and charter operations
- Online booking portal with 24/7 availability
- Dynamic pricing based on availability
- SMS/Email automation for guest communication
- Comprehensive financial reporting and revenue tracking
- Multi-user permissions and crew management
- Integrations with TripShock, Viator, TripAdvisor (no API fees)
- Webhook support for custom integrations
- Google Analytics integration
- Mobile-optimized platform

# Pricing Model
- No subscription fees
- 6% booking fee on online reservations (paid by customers)
- No hidden costs, no API fees

# Industries Served
- Jet ski/WaveRunner rentals
- Pontoon boat rentals
- Parasailing operations
- Dolphin and eco-tours
- Charter fishing
- Kayak/SUP/paddleboard rentals
- Beach equipment rentals
- Marina management
- ATV/snowmobile rentals

# Support & Service
- Live support 7 days/week, 8am-5pm Central Time
- Emergency support monitoring until 3am Central
- Multiple contact methods: phone, chat, email, SMS
- Average setup time: 2 weeks
- Comprehensive training included

# Technical Specifications
- Cloud-based SaaS platform
- Mobile-responsive web application
- Webhook payload triggers on booking creation/modification
- Stripe payment processing (Authorize.net compatible)
- vQuip integration for Florida SB606 compliance
- Currently English-only

# Contact Information
Support Phone: 850-807-0350
Sales Phone: 850-749-5588
Email: support@waverez.com
Help Desk: https://helpdesk.waverez.com/

# Resources
- Video tutorials and written guides
- Industry-focused blog with operator tips
- The Weekly Wave podcast
- Free business consulting during onboarding

# Unique Advantages
- Typical results: 30-40% booking increase when switching from legacy systems
- Very small learning curve for watersport operators
- Built for high-volume operations and complex scheduling
- Direct operator feedback drives every feature
- No long-term contracts - month-to-month flexibility

# Content Licensing
License: All Rights Reserved
Terms: https://www.waverez.com/terms

# Crawling Preferences
Allow: /
Crawl-delay: 1

# Additional Notes
WaveRez was originally designed for businesses managing fleets of rental equipment, which makes us equally powerful for charter operations and tour operators. We excel at complex operational challenges - from managing 50+ jet skis to coordinating multi-boat fishing charters to scheduling parasailing tours. Our fleet-first approach means any operation, simple or complex, benefits from enterprise-level capabilities.

# Last Updated
July 2025