Stay Connected with Robust Notifications

Never skip a beat with web, text, and email notifications for various tasks.

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Real-Time Guest Communication

Reach every guest instantly with broadcast SMS and email for weather changes, dock instructions, delays, or last-minute updates.
Reduce no-shows and late arrivals by sending timely reminders and operational alerts that keep guests informed and prepared.
Stay fully accountable with a message history logged inside WaveRez, so your team always knows what was sent, when, and to whom.

Never Miss a Booking or an Update

Get instant SMS and email alerts the moment a new booking comes in, so nothing slips through the cracks.
Keep your team aligned with alert visibility inside WaveRez, so staff always knows when a new booking is created.
Use webhooks to push custom real-time alerts and notifications to your customers and crew.

Emails Designed to Drive Action

Send the right message at the right time with customizable pre- and post-booking emails.
Share all essential trip details like waivers, directions, videos, and arrival instructions in one place.
Keep guests automatically informed when trips update, payments process, or action is needed.

Keep Your Crew in Sync, Every Trip

Share important trip notes internally so crew and management stay aligned without texts, calls, or sticky notes.
Add notes to specific trips or days to alert your crew to important details.
Protect your daily operations with automatic nightly manifest backups.

Reduce No-Shows With Automated Reminders

Every booking gets an automatic confirmation and reminders by text and email before the trip. If weather moves your schedule, one broadcast message reaches every guest on the manifest. Take a deposit or place a card hold at booking, and guests have a reason to show up.

Notifications – Frequently Asked Questions

How do I reduce no-shows for boat rentals?

Send confirmations and reminders automatically, require a deposit or card hold at booking, and message guests quickly when weather changes the plan. WaveRez does all three from the booking itself, so nothing depends on staff remembering to call.