Streamlined Reservation Software For Your Whale & Dolphin Watch Tour Business

Optimize your schedules and generate more revenue with dynamic pricing.

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Built For Watersports

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Simplified Schedule Management

Experience effortless equipment and schedule management with our software.
Benefit from the ease of assigning equipment to multiple experiences without the worry of overselling.
Tailor your rental schedule for optimal efficiency and revenue generation.

Instant Communication with Broadcast SMS

Tour operators can quickly and effectively communicate with customers, sending timely updates, alerts, and promotional messages about offers, availability, weather conditions, and safety reminders.
Tailor your booking confirmation SMS to ensure your customers know exactly what to do and where to go.

Streamline Your Check-In With Boarding Passes

Elevate your check-in procedure by incorporating thermal printers or a printer of your choice to produce boarding passes and receipts.
Take advantage of this opportunity to include additional instructions or promotional text, enriching the customer experience and potentially generating extra revenue.

Generate More Revenue with Dynamic Pricing

Dynamic pricing enables you to efficiently manage your tour inventory by aligning pricing with demand levels.
WaveRez allows you to automatically increase prices during peak demand periods by raising the price as more seats are sold.
Optimize inventory and generate more revenue on existing vessel capacity levels.

Enhance The Customer Experience

Online booking streamlines the reservation process, allowing customers to browse available options, select preferred dates and times, and secure their bookings efficiently.
WaveRez’s seamless experience improves customer satisfaction and encourages repeat business, as customers appreciate the ease and convenience of booking online.

Make Your Crew More Tips

Empower your customers to show appreciation by offering them the flexibility to tip at various stages of their booking journey—before, during, and after the reservation.
Customize your tipping system according to your preferences, including default tip amounts and the option for customers to provide custom tips.
Effortlessly facilitate credit card tips by conveniently adding additional payments to each order, ensuring a seamless and gratifying tipping experience for both customers and staff.

Whale & Dolphin Watch Booking Software Questions & Answers

What is the best booking software for whale and dolphin watching tours?

WaveRez is the premier whale and dolphin watching tour software designed with marine wildlife tour operators in mind. The platform handles seasonal scheduling, capacity management, crew assignments, and weather-dependent operations while providing features like boarding passes and dynamic pricing for peak wildlife seasons.

How does whale watching tour software handle seasonal operations and migration patterns?

WaveRez manages seasonal whale and dolphin watching schedules with flexible booking windows that align with migration patterns. You can easily adjust tour availability during peak wildlife seasons, set different pricing for prime viewing months, and handle off-season closures without monthly software costs.

Can the software generate boarding passes for whale watching tours?

Yes, WaveRez automatically emails professional boarding passes to customers after booking confirmation. These digital boarding passes can include tour details, check-in instructions, wildlife spotting tips, or promotional content to enhance the customer experience and streamline your check-in process.

Can your whale watching software handle different tour types and durations?

Absolutely. WaveRez manages various tour offerings like half-day whale watching, sunset dolphin tours, full-day wildlife expeditions, and specialty research tours. Each tour type can have different pricing, capacity limits, guide requirements, and educational components configured separately.

What kind of customer information is helpful for whale watching tours?

WaveRez can collect guest details like age ranges, mobility considerations, seasickness concerns, and photography interests. It’s completely customizable. This information helps crews prepare appropriate educational content and ensures comfortable viewing experiences for guests with different needs and expectations.

How quickly can I set up online booking for my whale watching business?

Most whale and dolphin watching operators are taking online bookings within a week of signup. WaveRez includes configuration of seasonal schedules, tour types, guide assignments, and boarding pass printing to get your wildlife tour operation online quickly for peak viewing seasons.

Do I need technical skills to use WaveRez’s booking software?

No, WaveRez is designed for non-technical operators. The platform includes full setup assistance, training, and ongoing live support. Most operators are booking trips within hours after training.

How does the software integrate with Viator, GetYourGuide, or other online software?

WaveRez has direct integrations with GetYourGuide and Viator, allowing seamless booking synchronization and inventory management across these major platforms. For other software integrations, WaveRez can work with you to send booking information through webhook connections. Our team helps set up these integrations to manage bookings from multiple channels while preventing overbooking across all sales platforms.