This article will let a user know how they can send a text to a specific piece of equipment or a whole manifest’s departure time.
You will need to go to that customer’s reservation in the daily manifest view:
![](https://cdn.livechat-static.com/api/file/kb/file/9765985/fae55ead50-7f61e917d763f85e116b.png)
and find the icon that looks like a small mega phone. Click on that and a box will pop-up to allow you to enter text. Enter the message to the customer and select Send. Note: You can either send a text or email or both to the customer.
![](https://cdn.livechat-static.com/api/file/kb/file/9765985/6ed929a08b-af75ed1cd2f4ea77f156.png)
![](https://cdn.livechat-static.com/api/file/kb/file/9765985/674382249e-1981cc405f4ec73343d6.png)
In order to send messages to all orders for a departure time you can click the 3 dots at the end of the trips departure time on the daily manifest view and click send messages to customers:
![](https://cdn.livechat-static.com/api/file/kb/file/9765985/c8b5b34ffd-a52b4c6497ac87f7cb32.png)
You can also watch this full video tutorial below on how to send emails or text messages to customers: